MAY 2008
VOLUME 5 NO. 5

PATIENTS & PRACTICE

How to root out drug seeking patients

Some of your opioid patients are liars. Finding out will help you both


A policy to detect opioid abuse

Dr Meddings's clinic's policy was based on these steps:

  1. Create a registry of patients receiving opioids for non-cancer pain
  2. Mandatory urine drug screening — for new patients, before new script given; for existing patients, at next appointment; thereafter random annual testing
  3. Request medical records from last prescriber
  4. If available, check online prescription registry for past opioid prescriptions
  5. Patient-physician agreement outlining clinic policy, including consequences of violations

Source: Poster "Chronic opioids in resident clinic" presented at Society of General Internal Medicine meeting April 8

As a doctor, building trust with your patients is the key to a good relationship. But what happens when you find out a patient's been lying to you — to get narcotics?

Internist Dr Jennifer Meddings recently found out the hard way. When she and some colleagues decided to implement a new policy to detect drug abuse in patients receiving narcotic painkiller prescriptions at their primary care clinic in Columbus, Ohio, she soon found out just how many of her patients had been lying to her all along.

Fully 35% of patients violated the clinic's new policy (see the next page for a rundown). Violations included illicit drugs such as cocaine and heroin in their urine; not taking meds as prescribed; taking another prescription narcotic without informing their doctor; and having no trace of the drug prescribed in the urine at all — a sign they were probably selling it.

"I was surprised," admits Dr Meddings. "We were all especially surprised they were using illegal substances." She presented her findings April 8 at the Society of General Internal Medicine meeting in Pittsburgh.

CRIMINAL MINDS
Dr Meddings says her primary care clinic's troubles began when a nearby pain clinic closed its doors. "Suddenly we had lot of patients who needed pain meds," she says. "We also had patients driving hundreds of miles and from out-of-state. If we refused their insurance, they'd pay cash. That really raised a red flag." They got even more worried when local police told them pill bottles prescribed by their clinic were being found at crime scenes.

When they started requesting records from past prescribers (which she says doctors don't do enough) under the new policy, things really started to fall into place. "We found often there were problems — they'd been doctor shopping or dismissed from the clinic."

Dr Meddings says the reasons so many patients lied about their drug use are manifold. "One of the main reasons is it's very lucrative. Oxycodone and hydromorphone go for a dollar per milligram," she says.

Another big problem is the lack of training given to docs for non-cancer chronic pain. "There are too many patients on 100% short-acting meds like oxycodone. They last only a few hours so they're not appropriate for chronic 24-hour pain. The patient develops a tolerance and needs higher and higher doses." Dr Meddings says long-acting drugs like slow-release morphine sulphate or methadone may be more appropriate for these patients.

TOO FAR?
Dr Rob MacNeill, an anesthetist at Cape Breton Regional Hospital in Sydney who was part of the Nova Scotia government's 2006 Chronic Pain Working Group, isn't convinced a punitive approach is the best one. "The majority of patients have the best of intentions. You do this and they'll feel like some kind of druggie." He thinks Dr Meddings' 35% violation rate wouldn't turn up in his clinic.

Policies like Dr Meddings' could end up backfiring if you lose the patients' trust, he says. "This seems easy when you first look at it, but detox only works if you have buy-in from the patient."

Dr Meddings insists that normalizing the policy — making it something that applied to everyone — took away that stigma. She says confronting patients who violate the policy, while not pleasant, can be a useful starting point for a heart to heart about addiction. Some patients react well, others not so well. "Many patients were embarrassed and it became a starter for a discussion to get help. Others get angry or bring up a lot of excuses. All you can do is discuss it with them."

ABUSE'S TOLL
Meanwhile, the increased pressure on doctors on the front lines is taking its toll. "We still have a drug problem in Cape Breton — I'd be lying if I said there wasn't," says Dr MacNeill. "Doctors changed their prescribing habits — a lot of good doctors who'd had no problems are now more circumspect. Physicians are afraid and end up undermedicating. Then on the other side, they're seen as being too liberal with the prescription pad."

Dr Meddings says easing physicians' frustrations, like the ones Dr MacNeill has seen, has been one of the biggest successes of her policy. "People are happier and feel more empowered," she says, adding she's in the process of setting up a similar program at her new clinic in Michigan.

 

 

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