FEBRUARY 15, 2007
VOLUME 4 NO. 3

PATIENTS & PRACTICE

ED wait times miss the target

17-hour stays in Ontario's busiest hospitals prompt health minister to scrap benchmarks


Ontario ED length of stay snapshot
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Ontario patients visiting the emergency departments (EDs) of busy community and teaching hospitals can expect to be there up to three times longer than those who present at one of the less crowded facilities, according to new data from the Canadian Institute of Health Information (CIHI) released January 24. If they end up being admitted, they can spend as long as 17 hours in the ED before settling into an inpatient bed.

The report, which follows up a 2005 CIHI study of national ED usage trends, looks at four key areas: overall time spent in the ED in relation to volume/hospital type; location; wait times to initial physician assessment; and a look at admission rates by triage level.

Not surprisingly, the big teaching hospitals in and around Toronto saw the biggest volumes and the longest wait times — frequently in the nine-hour range. Seventy percent of Ontario's ED visits occurred in teaching and high-volume community hospitals like these, which also handle the sickest patients, with 63% classified as level I, II or III under the Canadian Triage and Acuity Scale (CTAS).

TIME TO MD ASSESSMENT
Half of patients visiting the busier EDs wait around an hour before being assessed by a physician; in lower-volume settings, the same number are seen in the first 30 minutes.

The sickest (CTAS I) patients, however, normally get in to see a doctor within six minutes, no matter the setting. "It's reassuring that the data does confirm people with the most urgent conditions are treated first, in the shortest time frames," CIHI researcher Greg Webster told the CBC.

The new data has already had a perhaps not entirely desirable effect. Soon after the study was released, Ontario's health minister George Smitherman announced he was putting the ED wait time targets announced in October on hold. "We're already having a difficult time," the minister said at a press conference. "Applying a standard that may in fact be artificial is not something that we have an interest in."

The targets were part of a joint effort by the Ontario Hospital Association, the OMA and the Ontario Ministry of Health. Their report, Improving Access to Emergency Care: Addressing the System Issues — which takes the UK's ED wait time benchmarks as its model — recommended CTAS I, II and III (the most urgent cases, like MIs, head injuries and gunshot wounds) patients spend no more than six hours in the ED. Less urgent cases (CTAS IV and V) should be discharged within four hours. It's not clear yet if Minister Smitherman's announcement will thwart the report's aim to have these targets met for 95% of patients by 2010.

MY KINGDOM FOR A BED
It's widely agreed that one of the biggest causes for long ED stays is the dearth of beds "upstairs" for admitted patients, not the time it takes to see a doctor. "Patients are waiting too long to be seen in emergency rooms because of overcrowding and backlogs elsewhere in the system," noted Dr Tim Rutledge, of North York General Hospital in Toronto, in the Globe and Mail. In Ontario, the number of acute inpatient hospital beds fell by 22% during the 90s. The October report included recommendations that the government provide funds to redress this. It also included the provision that hospitals that regularly fail to meet ED length of stay targets should be funded for extra acute care beds. In addition, ED patient volumes should be linked directly to the number of acute beds funded per hospital. The new local health integration networks (LHINs) would play an important role in this and other changes, including community-based management of chronic care to keep patients with chronic diseases like COPD and type II diabetes out of acute care beds.

 

 

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