SEPTEMBER 23, 2004
VOLUME 1 NO. 17
 

'Info-scripts' throw net-savvy patients a lifeline


The number of health-related websites out there is mind-boggling. Many offer accurate, if basic, information, but the blandishments of the latter-day snake oil salesmen aren't always distinguishable from more disinterested advice.

Dr Donna D'Alessandro and the pediatricians at the Children's Hospital of Iowa and associated University of Iowa clinics decided their patients' parents needed help finding better information. Their answer to the problem was 'information prescriptions,' which guided parents to trustworthy sites.

"We hear from patients and families that they're having trouble finding good healthcare information on the internet, and we hear from healthcare providers that they think the families they treat are using some questionable information," Dr D'Alessandro said diplomatically. "Using internet prescriptions to guide families to good information will help solve these problems for both groups."

In a study published in the September issue of the Archives of Pediatric and Adolescent Medicine, 100 sets of parents served as controls and received no guidance, while 97 received internet scripts that consisted of slips of paper on which physicians noted websites that appealed to them or seemed appropriate to patients' needs. In addition, four websites were always printed on each prescription: the American Academy of Pediatrics, MEDLINE Plus, GeneralPediatrics.com and the Virtual Hospital.

Dr D'Alessandro explained what she and her colleagues considered indicators of quality in a patient-oriented health website: "Quality health sites on the internet are from a reputable source, including from reputable authors, and the sites are not trying to advertise or sell a cure. In addition, the sites have dates on them so you know how current the information is."

Before the trial, 53% of the parents had used the internet for pediatric health information in the previous six months. In the two to three weeks following their clinic visit, two-thirds of the Internet prescription group had stuffed the paper in their pocket and forgotten it, but 31 parents visited the web for health information at least once, notching up a total of 77 visits. This compared to just 11 users and 28 total visits in the control group.

The recommended sites accounted for 66% of total use. Oddly, the parents were far more likely to visit the four preprinted sites than those added by the physician. Perhaps they couldn't read their handwriting. On the other hand, only one visit by a control group member was to a site that had been recommended in the intervention group.

Overall, the researchers concluded that the change was not earth-shattering but well worth the minimal effort and zero cost. At least the info-script carries no danger of side effects.

 

 

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